Terms & conditions

Terms & Conditions

Effective Date: October 9, 2026

Welcome to OpenRoute Car Transport. These Terms & Conditions govern the use of the OpenRoute Car Transport website and the services provided through the company.

By using this website or requesting auto transportation services, you acknowledge that you have read and understood these terms.

1. About OpenRoute Car Transport

OpenRoute Car Transport provides vehicle transportation services, including:

  • Open Car Transport
  • Enclosed Car Transport
  • Door-to-Door Auto Transport
  • State-to-State Auto Transport

Our business address is:

OpenRoute Car Transport
1302 W Huron St
Chicago, IL 60642
USA

Phone: (773) 692-0352

2. Service Requests

Customers are responsible for providing accurate information when requesting vehicle transportation.

Information may include:

  • Vehicle make and model
  • Vehicle condition
  • Pickup address
  • Delivery address
  • Contact information
  • Requested transportation timeframe
  • Vehicle operability

Incorrect or incomplete information may affect transportation arrangements, pricing, scheduling, or delivery.

3. Transportation Estimates

Any estimate or quote provided for vehicle transportation may be based on the information available at the time of the request.

Final transportation costs may vary depending on factors such as route, vehicle size, vehicle condition, pickup or delivery requirements, carrier availability, market conditions, and other circumstances.

A quote should be reviewed carefully before transportation is authorized.

4. Pickup and Delivery

Pickup and delivery times may vary because transportation involves traffic, weather, road conditions, carrier schedules, mechanical issues, and other circumstances outside direct control.

An exact pickup or delivery time should not be assumed unless specifically confirmed.

Large carriers may not be able to access every residential street or exact address. When necessary, an accessible nearby location may be used.

5. Vehicle Condition

Customers should inspect and document their vehicle before transportation.

Existing damage should be identified before the vehicle is loaded.

Customers should also inspect the vehicle at delivery.

6. Personal Belongings

Customers should remove personal belongings and valuables from the vehicle before transportation.

OpenRoute Car Transport is not responsible for personal items left inside a vehicle unless specifically agreed in writing.

7. Vehicle Operation

Customers must disclose relevant information about the vehicle’s mechanical condition.

If a vehicle is inoperable, modified, unusually large, or otherwise requires special handling, this information should be provided before transportation is arranged.

8. Prohibited Items

Customers should not leave illegal, hazardous, dangerous, or restricted materials inside a vehicle during transportation.

9. Website Information

We make reasonable efforts to keep website information accurate and useful. However, website content may change without notice.

Information on this website should not be interpreted as a guarantee of a particular delivery date, price, carrier, or transportation result unless specifically agreed.

10. Third-Party Services

Vehicle transportation may involve independent carriers, drivers, or other service providers.

The availability and terms of third-party transportation services may vary.

11. Cancellations

Cancellation policies may depend on the transportation arrangement, quote, booking terms, and stage of service.

Customers should review any applicable cancellation terms before confirming transportation.

12. Limitation of Liability

To the extent permitted by applicable law, OpenRoute Car Transport is not responsible for losses resulting from circumstances outside its reasonable control, including severe weather, road closures, traffic incidents, government restrictions, mechanical failures, delays, or other unforeseen events.

Nothing in these Terms & Conditions is intended to exclude rights or protections that cannot legally be excluded.

13. Website Use

Users agree not to misuse this website, attempt unauthorized access, interfere with website functionality, or use the website for unlawful purposes.

14. Changes to These Terms

OpenRoute Car Transport may update these Terms & Conditions when necessary.

Updated terms will be posted on this page with a revised effective date.

15. Contact

For questions about these Terms & Conditions or vehicle transportation services:

OpenRoute Car Transport
1302 W Huron St
Chicago, IL 60642, USA
Phone: (773) 692-0352